Shipping policy
At NovorikX, we’re dedicated to providing a truly hassle-free shopping experience. That’s why all orders ship free with no minimum purchase, and we also cover GST where applicable.
Shipping Methods, Shipping Fees & Delivery Time
NovorikX offers different delivery methods depending on the size, weight, and destination of your order.
| Shipping Method | Carrier / Delivery Partner | Shipping Fee | Estimated Delivery Time |
|---|---|---|---|
| Express Delivery | Australia Post, StarTrack, Toll, DHL, or other local delivery partners | Free shipping on all orders | Usually 3–7 business days after dispatch |
| Truck Delivery | LTL / FTL freight delivery for oversized or heavy items | Free shipping unless otherwise stated on the product page or order confirmation | Usually 3–10 business days after dispatch, depending on location |
Please note that delivery times are estimates only and may vary depending on your location, product availability, carrier schedules, and other external factors.
Order Cut-off Time: 02:00 PM AEST / AEDT
Operating Days: Monday, Tuesday, Wednesday, Thursday, Friday
No pick-up on Saturday or Sunday.
Processing Time
All orders are processed within 1–2 business days after payment is confirmed. Once your order has been shipped, you will receive a confirmation email with tracking information.
Delivery Times
We work with reliable carriers to help ensure your order arrives as quickly as possible. Delivery times may vary depending on your location, but most express delivery orders are typically delivered within 3–7 business days after dispatch.
For oversized or heavy items shipped by truck delivery, the estimated delivery time is usually 3–10 business days after dispatch.
For remote or regional areas, delivery may take longer.
Delivery Area
NovorikX’s official website supports delivery to most areas within Australia.
We currently do not deliver to certain remote, offshore, or restricted areas, including but not limited to:
- Christmas Island
- Cocos / Keeling Islands
- Norfolk Island
- Australian Antarctic Territory
- Remote offshore islands
- PO Boxes or Parcel Lockers for oversized / freight shipments
Thank you for your understanding.
International Shipping
Currently, the Australia website only supports shipping within Australia. For international inquiries, please contact our customer service team.
Lost or Damaged Packages
If your order is lost or damaged during delivery, please contact us at support@novorikx.com, and we will gladly assist you in resolving the issue.
Warehouse
All Australian orders are shipped from our Australia warehouse, unless otherwise stated on the product page or order confirmation.
Limitations of Liability
NovorikX is not responsible for shipping delays or losses caused by natural disasters, extreme weather, customs inspections, carrier disruptions, transportation strikes, or other circumstances beyond our reasonable control.
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